Delete Your Data

Account and data deletion instructions

How to Delete Your Account and Data

To permanently delete your OPIC account and all associated personal data, please follow these steps:

  1. Open the OPIC mobile app on your device
  2. Navigate to Profile
  3. Select Account
  4. Tap on Delete My Data
  5. Confirm your deletion to complete the process

⚠️ This action takes effect immediately and cannot be undone.

What Information Will Be Deleted

When you request account deletion, we will permanently remove the following information:

  • Your profile information (name, email, photos, preferences)
  • Account credentials and authentication data
  • Event history and interactions
  • Saved favorites and preferences
  • Communication history within the app
  • Location and usage data

Important: Deletion is instant and irreversible. Make sure you have downloaded any information you want to keep before proceeding.

What Happens When You Delete

When you confirm deletion:

  • Your account is immediately deactivated and you will be logged out
  • Your profile and data are permanently removed from our active systems
  • You will no longer be able to log in or access any of your information
  • Backup copies will be automatically purged within 90 days

Data Retention Exceptions

Certain information may be retained for limited periods when required by law or for legitimate business purposes:

  • Transaction records for accounting and tax compliance
  • Information required for legal proceedings or investigations
  • Anonymized data used for analytics and service improvement
  • Backup copies during our standard backup retention period (up to 90 days)

For more details about how we handle your data, please review our Privacy Policy.

Need Help?

If you're unable to access the mobile app or need assistance with deleting your data, please contact our support team:

Email: support@opic-app.com

Please include "Data Deletion" in the subject line and provide your registered email address so we can help you delete your account.

Additional Resources

Learn more about your privacy rights and how we protect your data: